Responsible Gaming
Introduction
At clairemanning.co.uk, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Vegas Hero and all casino games are games of chance with no guaranteed outcomes. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years old, or the legal gambling age in your jurisdiction, to use Vegas Hero and participate in any gambling activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activities from family or friends
- Borrowing money to fund gambling
- Spending increasing amounts of time or money on gambling
- Feeling anxious or irritable when trying to reduce gambling
- Neglecting work, school, or personal relationships due to gambling
- Using gambling to escape problems or negative emotions
- Unsuccessful attempts to cut back or stop gambling
If you recognize any of these signs in yourself, help is available.
Self-Help Tools
Vegas Hero provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive pop-up reminders during play sessions about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from Vegas Hero and access GamStop for multi-operator self-exclusion across UK gambling sites
We encourage you to use these tools to maintain healthy gambling habits. Contact Vegas Hero customer support if you need assistance setting up any of these protections.
Support Organizations
If you or someone you know is struggling with gambling, professional support is available. Below are trusted organizations offering free, confidential help:
United Kingdom
- GamCare: Free support, advice, and information for anyone concerned about gambling. Visit www.gamcare.org.uk or call 0808 8020 133 (Monday–Friday, 8am–midnight; Saturday–Sunday, 10am–midnight)
- GamStop: The UK's national multi-operator self-exclusion scheme. Register at www.gamstop.co.uk to be excluded from all licensed UK gambling operators
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org or call 1-800-522-4700
- Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support at www.bzga.de
Take Action Now
If you are concerned about your gambling or the gambling of someone close to you, please reach out for help immediately. There is no shame in seeking support—professional advisors are ready to assist you confidentially. Contact one of the organizations listed above or speak to a healthcare professional. Recovery is possible, and help is just a phone call or click away.
Contact Us
If you have questions about responsible gaming practices at Vegas Hero or need to discuss account restrictions, please contact our customer support team. We are here to help.